Managed Care Systems (MCS) was struggling to control their Purchasing, inventory and budgets with a patchwork of outdated systems. Having grown to over 300 employees, MCS was overdue for an upgrade. Unfortunately, there was no budget for a new e-procurement system, but that didn’t stop Eric Jeffers, who is responsible for the Purchasing Department at MCS.
“Our old system was written in-house a bunch of years back and it was starting to fall apart,” says Eric. “The IT Department didn’t want to invest resources to fix it, so we kept limping along. Plus, as an add-on to the Help Desk system, it was really just an over glorified word processor to start with; it could print a PO and keep some history, but there was still a ton of manual effort and duplicate data entry for each order, and it didn’t track inventory or provide any budget controls, which were big problems. We were constantly going over budget because the managers who were approving orders couldn’t see the status of budgets real-time. And we were running out of stock all the time, which meant a big panic, rush orders and extra charges for expedited deliveries”.
So when Eric found SpendMap with its real-time budget and inventory controls fully integrated with its world-class Purchasing functionality, he was optimistic to say the least. “I have been working in Purchasing departments for 15 years and this is by far the best purchasing software I have ever seen,” says Eric. “You can’t imagine how disappointed I was when I was told that we had no budget left for a new system and I had to wait until the following year”…
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