virus

Update to Fix False Positive Virus Warning on PDF Printer Driver

maintenanceLast week a popular antivirus software system reported a “false positive” related to SpendMap’s PDF printer driver.  That is, the antivirus software reported that SpendMap may contain a virus even though it does not.

The antivirus software company promptly whitelisted SpendMap, which immediately stopped the warning message, but after analyzing the problem we decided to post an update for SpendMap anyway because we can see it happening again.  Here’s why…

The virus software didn’t report that SpendMap actually contains a virus but rather that it MAY have a virus.  It was the antivirus software’s “proactive” threat detection that for some reason didn’t like how SpendMap was invoking our PDF printer driver when previewing reports.  It saw the communication between SpendMap and the printer driver as “suspicious”, and logged it as a potential threat.  No big deal.

But since each antivirus software can deal with “potential” threats differently, we decided that it would be prudent to proactively patch SpendMap to minimize any potential inconvenience to our customers.  For example, while in this case only a warning was displayed and SpendMap kept working, had the antivirus software instead quarantined or deleted any of our systems files, that might have been much harder to recover from.

So, to keep your SpendMap system running smoothly, please use the menu Help > Check For Updates, at your earliest convenience.  This will update your system to version 14.16.11.  You can see which version you are running, using the menu Help > About in SpendMap.

After applying the update, you must run SpendMap as an Administrator on each PC so that it can install the new PDF printer driver.  To do this, simply right-mouse-click on the shortcut/icon that you use to run SpendMap, select “Run as Administrator” from the menu that is displayed, then follow the prompts to install the new printer driver.

An ounce of prevention is worth a pound of cure.

Virus in SpendMap Free Version was False Alarm

Webroot virus scanning software was showing a “false-positive” on our website last week, saying that our site “Contains malicious content”, when it does not.  Webroot has since updated their database to show that SpendMap.com is totally safe.

Are you worried about viruses or malware in the free version of SpendMap?  These days you can’t be too careful when downloading files from the Internet.

And because of the popularity of the free version of SpendMap, our installation package (SETUP.EXE) has been picked up by many download sites, which we have no control over.

So if you’re worried about viruses and malware (as everyone should be these days), make sure to avoid these other download sites and get the installation package directly from our website.

Before posting our installation file, we always scan it for viruses, malware, etc. using the latest version of Symantec’s Antivirus Software and then we sign it with a digital signature so you can tell if something happens to it on the way to you.  To check the status of the digital signature, you can RIGHT-mouse click on the SETUP.EXE file, select “Properties” from the menu, then click the [Digital Signatures] tab…

No Virus in SpendMap

Of course, you should scan any EXE files for viruses, etc. before running them, and you should follow your company’s security protocols when installing any software.