support

Retiring Last Year’s Free Purchase Order Software (v12.65)

It has been a few months since we released version 14, so now the time has come to officially stop supporting the previous Free Version of SpendMap (v12.65).

Please upgrade at your earliest convenience.  The upgrade utility will bring forward all your data, history, settings, etc., so you will not lose any of your work in SpendMap.

For instructions on how to upgrade your system and a list of new features, from within SpendMap please select the menu HELP > CHECK FOR UPDATES.  This will not actually install the upgrade.  Rather, if you are using v12.65, this will expose a red hyperlink at the bottom of the Main Menu in SpendMap…just click the hyperlink to see full upgrade instructions.

Thanks,
The Free-Procurement Project Team
Totally FREE software that automates Purchase Orders and a whole lot more
Powered by SpendMap

Upgrade your Free Purchase Order Software

Finding answers about your Free Purchase Order Software

Chris works at a construction and maintenance services company in the United Kingdom and was asking about something that we wrote about a few months ago.

Of course we love to hear from anyone who has a question about their free Purchase Order Software but did you know that you can often find answers to your questions right here on this Blog?

To search for a topic, try clicking on the little “magnifying glass” at the right side of the menu at the top of the page or using the “Search Posts” widget in the right sidebar.

Catch a friend a fish and you feed them for a day…show a friend how to fish and you feed them for life!

fishing-for-answers in free PO software

Retiring Last Year’s Free Purchase Order Software (v11.98)

It has been two months since we announced the upgrade for last year’s release of the free version of SpendMap, so now the time has come to officially stop supporting version 11.98.

Please upgrade to the latest release (v12.65).

If you’re not sure which version you are using, just select the menu HELP > ABOUT.

For instructions on how to update your system, from within SpendMap please select the menu HELP > CHECK FOR UPDATES.  This will not actually install the update.  Rather, if you are using the old version, this will expose a red hyperlink at the bottom of the Main Menu in SpendMap…just click the hyperlink to see full upgrade instructions.

The upgrade utility will bring forward all your data, history, settings, etc., so you will not lose any of your work in SpendMap.

Thanks,

The Free-Procurement Project Team
Totally FREE software that automates Purchase Orders and a whole lot more
Powered by SpendMap

Retiring Last Year’s Free Purchase Order Software (v11.64)

It has been over three months since we announced the free upgrade for last year’s release of the free version of SpendMap (v11.64), so now the time has come to officially stop supporting the old version.

Going forward, we can only provide support for the latest release (v11.98).

If you’re not sure which version you are using, just select the menu HELP > ABOUT.

For instructions on how to update your system, from within SpendMap please select the menu HELP > CHECK FOR UPDATES.  This will not actually install the update.  Rather, if you are using the old version, this will expose a red hyperlink at the bottom of the Main Menu in SpendMap…just click the hyperlink to see full upgrade instructions.

NOTE: The upgrade utility will bring forward all your data, history, settings, etc., so you will not lose any of your work in SpendMap.

Thanks,

The Free-Procurement Project Team
Totally FREE software that automates Purchase Orders and a whole lot more
Powered by SpendMap

Is free Purchase Order software right for you?

Barry in Washington, D.C. commented that we might want to be a bit more forthcoming about the differences between the Free and Paid versions of SpendMap. free vs.  paid purchase order software

Sorry about that, Barry.  We didn’t mean to hide anything.

In a nutshell, while they are functionally very similar, the Free Version is a Windows/desktop application that was designed for small businesses and small buying groups in larger organizations, while the Paid Version is a web-based (browser-based) system that is more suitable for midsize and large organizations (since it runs in your web browser with no software to install, it’s easier to deploy to a large number of users).

Technology aside, there are also differences in the way that we sell, implement and support the two products.  For example, the Free Version is all set up for SMBs to do a self-evaluation, while we offer a more “consultative” sales approach for our larger customers who are considering the Paid Version (bigger companies tend to have more complex needs when it comes to their e-procurement systems, which often makes a self-evaluation impractical).

Similarly, the Free Version assumes a do-it-yourself implementation using the various resources that we provide with the free software (e.g. online help, video tutorials, online support system), while our larger, paying customers get to work directly with our Client Services Group and have access to our full line of Professional Services, such as priority phone support, web-based and on-site training, implementation consulting, and custom programming services.

Again, these are just the main differences between the Free and Paid Versions of SpendMap.  For more details, we added a new subsection called “Is this right for you?” to the Getting Started Documentation that comes with the free software.  Just select the menu HELP > CHECK FOR UPDATES, then exit and re-run SpendMap.  The new section is right at the top of the Getting Started Documentation.

Hope this helps.

Support Ticket System for free Purchase Order Software

We are upgrading some of our servers, so the free Support Ticket System will be offline for part of the day today.

If you need any help with the free version of SpendMap, just send an e-mail to free-support@spendmap.com and a new support ticket will be created for you automatically.

Thanks for your patience as we improve our infrastructure and prepare for additional growth in 2013.

Skype support for free Purchase Order Software

Our Support Group is now supporting Skype for our worldwide users.

So if you buy a Service Plan, per-incident support or other professional services, you can now call us free of charge from anywhere in the world.

Seems like a nice complement to the free Purchase Order Software.

As always, you can still get totally free support with the free support ticket system.

We’ll provide you with our Skype contact details when you place your order for services.

Have a great day!

Need help with your free Purchase Order Software?

We’ve had a few requests for additional assistance to implement the free version of SpendMap. 

While we’ve had pretty much unanimously positive feedback on the video tutorials, the online help system and the other free implementation resources that we’ve provided, free or not there’s still some work that needs to be done to get a new Purchasing System up and running, and who has time these days?

We understand and we’re happy to help.

So we’re now offering “a-la-carte” professional services.  You can buy a block of hours for…

  • phone or web-based training
  • implementation consulting
  • system configuration
  • technical support

…or anything else that you might need help with.  We can help you set up your user accounts and Master Files, import your items and suppliers, or maybe just spend some time discussing your current purchasing processes and how best to improve things with SpendMap.

You can learn more about these stand-alone services, as well as the yearly Service Plan, on this page.

And don’t forget, we also offer a free Setup Session, to point you in the right direction.  Not a replacement for formal training or implementation consulting, but hey, it’s free!

Hope that helps.

Important update for your free Purchase Order Software

If you have successfully installed the free version of SpendMap and the system is able to check for updates when starting up, you can ignore this blog post.
 
As you may know, the free version of SpendMap checks for updates/patches automatically.  When an update is available, it is downloaded automatically and you will receive a message to re-launch the system.  This ability to automatically update/patch the system is absolutely mandatory for a project like this, due to the large number of free systems in use.
 
Unfortunately, we’ve had a few support tickets from people who are not able to activate and/or update the software due to restrictions on their firewalls or proxy servers, so we have redesigned the auto-update utility in the hopes of making it more “firewall friendly”.
 
Like all updates/patches, the updated version will be downloaded and installed automatically the next time you run SpendMap.  However, if you are having trouble connecting to our update server, obviously you won’t get the update.
 
So, if you have SpendMap running but are not able to apply auto-updates, you can download the new version manually with this file…
http://www.spendmap-updates.com/updates/free1164/patch.zip 
 
TIP: If you are not sure if your SpendMap system is able to auto-update, you can test this by selecting the menu option Help > Check for updates – If it is unable to check for updates, you will receive an error message.

Instructions for IT person or System Administrator:  After backing up the system, just unzip the patch.zip file into the root folder of each of your SpendMap systems.  For example, if you’re using both the Evaluation and Live systems, you’ll need to unzip this twice, into both of these folders (the example below assumes that you installed SpendMap into the default folder of C:\FREEPROCUREMENT)…
 
C:\FREEPROCUREMENT\Eval
C:\FREEPROCUREMENT\Live
 
If, however, you were not able to get SpendMap going in the first place, you can just download a new SETUP.EXE (which has the new auto-update feature built-in) and install the system from scratch…
http://www.spendmap.com/Register_Download 
 
For clarity, if you are installing from scratch, there is no need to download and apply the patch.zip file, as its contents are already included in the SETUP.EXE.
 
Finally, if the new update utility does not improve things for you and SpendMap is still not able to check for updates due to restrictions on your firewall or proxy server, as a last resort you can manually download and install the patch.zip file from time to time.  Any new or updated files will be added to the ZIP file accumulatively, so you can download and install the files as often as you like, perhaps once a month, or if we make a post like this in the future about an important update.  To make sure that you are notified about important updates, please follow our blog.