An old friend of ours is having a pretty bad day…
“We experienced a major technical issue that affected our entire company. We have been using the free version of Spendmap (for four years), but have lost all of our data.”
Please, please, please don’t let this happen to you!
REMINDER: The database for your free version of SpendMap is installed on your own computer or server and needs to be backed up. Please see the section “Backup and Restore Procedures”, in the Getting Started Documentation that comes with the software.
REMINDER: You can also upgrade to the SaaS/Cloud version of SpendMap, in which case we take care of the backups for you. We also install updates for you and provide one-on-one training and support. It’s all included in your low monthly subscription. Please contact us for a quote or Price Sheet. And yes, when you upgrade to the Cloud Version of SpendMap, we will migrate your free system’s database for you, so you won’t lose any of your work in Spendmap 🙂
We’re not sure if World Backup Day is really a thing but any excuse to remind you to protect your work in the free version of SpendMap is a good thing.
Remember, unlike the On-Demand/SaaS version of SpendMap, when using the free Windows/desktop application, your database is installed on your own computer, so we’re not backing it up for you.
For details, please see “Backup and Restore Procedures” in the Getting Started Documentation that comes with the software.
An ounce of prevention is worth a pound of cure.
Today was a bad day. We had to tell a friend that his data/history was deleted when he uninstalled the system (which was installed on his local C: drive, rather than on a network server).
To make things worse, he also didn’t have a backup of his system, so now he has to start over. That’s no fun.
So here are a few important things to keep in mind…
- Per the note under “Uninstalling/Removing the System” in the Getting Started Documentation that comes with the software, if the software is installed on your C: drive, uninstalling the system will remove the software AND delete all your data/history.
- Please consider moving the database to a network server (even if you only need a single-user system). That way, your data will be backed up with everything else on the server. For details, please see “Network Installation Instructions” in the Getting Started Documentation.
- Please, please, please back up your system on a regular basis. Details are under “Backup and Restore Procedures” in the Getting Started Documentation.
If this is too much work for you, please consider upgrading to the On-Demand (hosted/SaaS) version of SpendMap. It’s not free like the Windows/desktop version, but with SpendMap On-Demand we do the backups, upgrades and other system maintenance for you as part of the monthly service.
Tomorrow is another day…
When you start using the free version of SpendMap in your business, it is very important that you implement a backup procedure. Your IT Department should be backing up your Purchase Order System when they backup the other applications on your PC or network servers.
We moved the backup and restore procedures into the Online Help system. To update your Online Help, from the Main Menu of SpendMap, select the menu Help > Check For Updates, then exit the system.
At the bottom-left of the Help window, click “Free version guide” and look for the new subsection called “Backup
and Restore Procedures”.
If you have any questions, feel free to log a support ticket.