Jose works in the irrigation services industry in Dubai, United Arab Emirates, and was asking how to see a history of e-mail messages that were sent from SpendMap…
“I couldn’t confirm whether the PO, RFQ was sent to the recipient….How do I know the PO and RFQ are being sent successfully?“
There are two options for sending e-mail from SpendMap, 1) MAPI and 2) SMTP.
If you would like e-mails that are sent from SpendMap to show in your Outlook Sent Box, then use the MAPI option (using the two fields at the top of the E-mail Setting Screen). TIP: In most cases, you do NOT need to enter any of the other MAPI-related settings further down the screen.
If, however, you prefer the SMTP option, you can enable the Sent E-mail Log, using the setting called “Maintain a log of sent e-mail messages” (also in E-mail Settings), and you will see a history of the outgoing e-mail messages in…
– PURCHASING > Utility > e-mail and internal messaging > e-mail log > Log of sent e-mail messages

TIP: It would be unusual for SpendMap users to verify that each and every e-mail was sent successfully (e.g. by checking Outlook or using the Sent E-mail Log), since you will be notified if an e-mail could NOT be sent. If SpendMap cannot connect to Outlook or your SMTP server to send a message, you will see a “failed e-mail” icon in the Main Menu of SpendMap, and the failed message will show in the E-mail Error Log, in here…
– PURCHASING > Utility > e-mail and internal messaging > e-mail log > Local/Server e-mail error log
Or, if SpendMap is able to pass the message to the outgoing mail server but the message fails for some other reason (e.g. bad e-mail address), the mail server will send an “undeliverable mail” message back to the sender.




Michael works in the construction industry in England and was asking about the “From” field when sending Purchase Orders and other documents to his suppliers by e-mail…
